
FAQ
Contact us if your questions are not answered here!
Lazarus island is the most popular spot for our clients to use our water sports facilities, as the water is calm. We will also sail to view the Marina Bay Skyline at the end of the trip. However, if you wish to explore other islands, kindly contact us and we can arrange a personalised trip for you!
If you would like other destinations, extra charges may apply, contact us for more details!
We have 2 kayaks, 2 stand up paddle boards, a giant water mat & some noodle floats! We have beginner-friendly fishing rods if you want to try fishing too.
On board, we have built-in speakers for music, karaoke, toilets for showering, an air-conditioned living area and beds. Unfortunately we do not provide towels, kindly remember to bring your own. We also have complimentary BBQ grill services. An ice box will be available too.
Food can be provided as an optional chargeable service. Kindly discuss your needs with our team.
Please feel free to bring any alcohol on board, with the exception of red wine as it may stain the deck of the boat.
Yes, we are pet-friendly!
Definitely bring your pets with you when you join us. We recommend that you bring your own life jackets for your pets for safety reasons. We are not liable for any accidents on board. Limit to 2 pets per charter.
If there is a heavy thunderstorm, we will not be able to set sail due to safety reasons. Our Captain will inform you via Whatsapp/call at least 1 hour prior to your charter. You may reschedule the charter (within 3 months of the initial charter date), depending on our availability.
However, if there is a drizzle and our Captain deems it safe to sail, the charter will still continue as planned.
Yes you can!
We love celebrating special events with you. You can arrive up to 30min before your charter time to decorate the yacht. Kindly contact us at info@mikanna-adventures.com or 97362383 to arrange for an early arrival.
However, for safety reasons, no balloons/no fireworks are allowed as per regulations from the marina.
Yes, all guests have to be fully vaccinated.
For cancellation made 30 days before the designated sailing schedule, a full refund will be provided. For cancellation made 14 days before the designated sailing schedule, a 50% refund will be provided. For cancellation made less than 14 days before the designated sailing schedule, no refund will be provided.
Rescheduling must be made 14days before the designated sailing schedule. Only one time of rescheduling is allowed per reservation, and it must be used within 3 months of the initial sailing schedule. Cancellation policy applies if rescheduling more than once.
Arrival of one hour after the designated sailing schedule, it will be considered as no-show or cancellation, no refund will be provided and the service is considered fulfilled.